Managing the Exceptions - Using CRM to Salvage Damaged Relationships
Earlier in my career, I covered the telecommunications industry. Nothing better prepared me for a career examining CRM than the sight of enormous corporations with immense customer bases fa...
E-Commerce Times,
Tue Dec 01 05:04:10 PST 2009
• Found on Yahoo! News
Oracle(R) Announces General Availability of PeopleSoft Enterprise CRM for Higher E...
REDWOOD SHORES, CA--(Marketwire - 12/01/09) - Oracle (NASDAQ: ORCL - News ) News Facts Oracle announced the general availability of Oracle's PeopleSoft Enterprise Customer Relationship Mana...
Marketwire via Yahoo! Finance,
Tue Dec 01 05:00:00 PST 2009
• Found on Yahoo! News
Topix.net
360,000 news channels, from Autos to your ZIP code.
• Found on Topix News
salesforce.com inc. (CRM) Chairman of the Board & CEO, 10% Owner Marc Benioff sell...
By insider. Chairman of the Board & CEO, 10% Owner of salesforce.com inc. ( CRM ) Marc Benioff sells 10,000 shares of CRM on 11/30/2009 at an average price of $62.39 a share. Read more » »
Guru Focus,
Mon Nov 30 18:27:43 PST 2009
• Found on Yahoo! News
Curt Lewis & Associates Offers Helicopter CRM, CFIT, and Tactical Decision Managem...
Curt Lewis & Associates (CL&A) announced today further expansion of services by offering Safety and Emergency Preparedness training specifically tailored for helicopter operators, agencies ...
PRWeb via Yahoo! News,
Mon Nov 30 23:05:00 PST 2009
• Found on Yahoo! News
Easy application syncing with Mac's Daylite CRM
Vincent Danen explains how Mac OS X's powerful Daylite CRM application syncs easily with other applications to provide highly flexible, up-to-date access to all of your most important infor...
TechRepublic,
Mon Nov 30 11:57:54 PST 2009
• Found on Yahoo! News
AdvanceNet Partners With Really Simple Systems to Deliver Simple Hosted CRM to Afr...
AdvanceNet, http://www.advancenet.co.za/home.htm Africa's leading CRM provider, announced today that it will be distributing simple hosted CRM systems from the UK's largest online CRM vendo...
PR Newswire via Yahoo! Finance,
Mon Nov 30 08:49:00 PST 2009
• Found on Yahoo! News
Do companies have too much CRM and not enough common sense?
Is it possible that companies are so fixated on automating their customer relationship management that they forget how to relate to customers? by Joe McKendrick
ZDNet,
Mon Nov 30 14:40:47 PST 2009
• Found on Yahoo! News
Oracle(R) Announces General Availability of PeopleSoft Enterprise CRM for Higher E...
New Enhancements Designed to Help Higher Education Institutions Manage Constituent Relationships Throughout the Entire Lifecycle
Marketwire,
Tue Dec 01 05:26:27 PST 2009
• Found on Yahoo! News
NCO Deploys CRM Application for Major Client
NCO Customer Management, a division of NCO Group, Inc. , a global provider of business process outsourcing services, announced the availability of a customer relationship management platfor...
PR Newswire via Yahoo! Finance,
Tue Dec 01 05:21:00 PST 2009
• Found on Yahoo! News
Rx for Hospitals: A Big Dose of CRM
What U.S. business wouldn't want a customer base of 37.5 million prospects? In 2008, hospitals in the U.S. registered that many admissions -- a number that equals 12 percent of the U.S. pop...
E-Commerce Times,
Mon Nov 30 05:04:10 PST 2009
• Found on Yahoo! News
Fiserv signs Commerce Bancshares and Broadway Bank to CRM platform
Fiserv (NASDAQ: FISV), the leading global provider of financial services technology solutions, today announced the signing of two charter clients for ...
Finextra,
Mon Nov 30 07:28:42 PST 2009
• Found on Yahoo! News
CRM to lift bushfire defence
VICTORIA'S Country Fire Authority will use a customer relationship management system for dealing with the public.
News.com.au,
Mon Nov 30 05:00:00 PST 2009
• Found on Yahoo! News
Warrior Manufacturing Quickly Engineers, Produces Innovative Oilfield Equipment Us...
Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes...
SupplyChainSolutions - SupplyChainMarket,
Tue Dec 01 01:46:02 PST 2009
• Found on Yahoo! News
Salesforce.com rolls out VAR program for Force.com
Salesforce.com on Wednesday announced a VAR (value added reseller) program for its Force.com development platform, in a bid to spur wider adoption of the on-demand CRM (customer relationshi...
IT World,
Tue Dec 01 06:03:26 PST 2009
• Found on Yahoo! News
Teleperformance Launches New Platinum Service
SALT LAKE CITY, UT--(Marketwire - 12/01/09) - Teleperformance, the world's leading provider of outsourced CRM and contact center services, today announced the launch of Teleperformance Plat...
Marketwire via Yahoo! Finance,
Tue Dec 01 06:07:00 PST 2009
• Found on Yahoo! News
Marketo Customer Named
Banner Year for ShipServ VP Marketing John Watton; Also Honored with CRM Magazine Elite Award and Gartner Award for Marketing Optimization
PRWeb via Yahoo! News,
Tue Dec 01 03:00:00 PST 2009
• Found on Yahoo! News
LiveHelpNow Releases Customer Service Software that Drives Sales
LiveHelpNow announces official release of its new customer service software featuring full spectrum of help desk and CRM functions such as Live Chat, Ticket-Email system and Knowledge base ...
PRWeb via Yahoo! News,
Tue Dec 01 04:00:00 PST 2009
• Found on Yahoo! News
Ignify Achieves PCI Compliance for the PA-DSS Standard
Ignify, a global provider of eCommerce, ERP and CRM solutions and services, today announced that Ignify eCommerce 4.0 (the company
CRM Today,
Mon Nov 30 14:20:00 PST 2009
• Found on Yahoo! News